Summary of the Day:
Your wonderful journey begins upon your arrival at Honolulu Airport (HNL). Our friendly tour guide will wait for you at the airport and transfer you straight to your hotel for check-in and rest.
Official hotel check-in time is 3:00 PM. Guests arriving early may wait temporarily in the hotel lobby.
You may arrange your spare time freely:
Oahu serves as Hawaii’s cultural and economic hub, home to roughly 840,000 residents. It covers a total land area of 608 square miles with a coastline stretching 112 miles. Honolulu, the capital city of Hawaii, is situated on this island, which boasts iconic attractions including Waikiki Beach, Hanauma Bay and Pearl Harbor.
[Honolulu HNL Airport Transfer Service]
We provide round-the-clock airport pickup service. An extra service fee is required for pickups between 10 PM and 6 AM; please contact customer service for details.
- Passengers on international flights: Please proceed to Group Tour Exit 1 and check the airport pickup guide picture for directions.
- Passengers on domestic flights: Please head to the baggage claim area of your corresponding flight. Guests without checked luggage shall also meet the guide at the designated baggage claim zone.
- A gratuity of USD 5 per person shall be paid for guests enjoying complimentary airport pickup service.
Terms & Conditions
1.Complimentary waiting time for international flights is 1 hour and 45 minutes, calculated based on the actual flight arrival time.
2.A waiting surcharge of USD 20 per hour per booking will be charged for overtime waiting; any partial hour shall be counted as one full hour.
3.To avoid disrupting subsequent schedules, the maximum waiting duration of the guide is 2.5 hours. If you fail to meet the guide within 2.5 hours after the flight lands, the guide will leave the airport. You need to contact our team to rearrange the transfer service at your own cost.
4.Please turn on your mobile phone right after arrival and stay reachable for smooth pickup arrangement.

Terms of Airport Transfer Service
1.You must submit your flight information for airport pick-up no less than 72 hours prior to departure for us to arrange the transfer properly. If flight details are not provided timely, we reserve the right to require you to proceed to the hotel on your own or charge applicable transfer fees.
2.One complimentary round-trip airport transfer service at HNL Honolulu Airport is available per booking only. Travelers in the same group shall provide a unified arrival time for transfer arrangement.
3.Due to large passenger volumes, we may combine guests with similar arrival times for shared pick-up; a waiting period of 10–15 minutes may occur. We appreciate your understanding.
4.Notify us immediately via phone in case of unplanned flight delays on the day of arrival. We will attempt to adjust the pick-up schedule accordingly. If our on-site transfer capacity reaches saturation that day, we reserve the right to arrange for you to check into the hotel independently.
5.Contact our customer service for a quotation if you require exclusive private airport pick-up service.
Summary of the Day:
Morning Tour | 7:00AM – 11:30AM
We pick up guests from the hotel at 7:00AM. The tour starts with a WWII documentary screening, followed by a navy boat ride to honor the sunken USS Arizona. Free memorial tickets are issued on a first-come, first-served basis and are not guaranteed. Guests will also overlook the Battleship Missouri.
We continue with a brief introduction at Hawaii State Capitol, then drive past the National Memorial Cemetery of the Pacific (closed for tour vehicles post 9/11). The route covers Honolulu Chinatown, Sun Yat-sen Statue, King Kamehameha Statue, Iolani Palace and City Hall. Guests will view Hawaii’s unique emeralds, black pearls and red corals before returning to the hotel around 11:30AM.
Important Rules
1. Pearl Harbor Regulation: No guide commentary is allowed after guests arrive at the parking lot.
2. Ticket Contingency Plan (If no tickets by 10:00AM)
Option A (Recommended): Skip the memorial and proceed with downtown sightseeing. No tour fee refund.
Option B: Keep queuing after 10:00AM. If tickets are obtained, explore independently, then take a taxi back to the hotel on your own. The company is not responsible for missed afternoon arrangements. No tour fee refund.
Afternoon Tour | Oahu Mini Circle Island
The afternoon mini circle island tour covers classic Oahu coastal scenery: Waikiki Beach, Diamond Head Crater, upscale Hanauma Bay residential area, Halona Blowhole, Sandy Beach, Rabbit Island, Turtle Island, White Sands Beach and Nuuanu Pali Lookout. Guests will learn about coral formation and experience strong tropical mountain winds for a unique Hawaiian experience.
Scenic Spot Brief Introduction
Diamond Head: A famous Hawaiian landmark named by British sailors who mistook crater minerals for diamonds.
Hanauma Bay: Dinosaur-shaped bay with rich coral reefs and friendly tropical fish.
Turtle Island: Offshore island shaped like a floating sea turtle.
Nuuanu Pali Lookout: A scenic mountain gap with strong level-8 trade winds, featuring dramatic wind and weather contrast.
1.Tickets for the boat trip to the memorial are limited daily. If tickets are sold out upon arrival, the itinerary will be adjusted to view the USS Arizona Memorial from afar without boarding the memorial.
2.Hanauma Bay Nature Preserve opens every day except Mondays and Tuesdays.
Summary of the Day:
Departure in the afternoon. Cross the central mountains of Oahu and head north along the coastline with stunning sea views passing by Chinaman’s Hat Island and Turtle Island.
Spend time inside the 42-acre Polynesian Cultural Center featuring cultural villages representing seven Polynesian ethnic groups. Enjoy a hearty buffet dinner, followed by an 80-minute grand traditional Hawaiian show with over 100 performers including thrilling live fire dancing performance. Transfer back to the hotel in the evening.
Tour duration: approx. 13:00 – 22:00
The Polynesian Cultural Center is closed every Wednesday and Sunday. We will rearrange the itinerary accordingly to guarantee your visit. Please follow the actual schedule arranged by your tour guide on site. Thank you for your understanding and cooperation.
Summary of the Day:
Situated on Oahu’s northeast shore with diversified scenery. It is a classic filming location for Jurassic Park, Pearl Harbor, Godzilla, Lost, Hawaii Five-0 etc. Package covers ranch admission plus in-park shuttle service.
Optional Activities
A 2hr Horseback Riding
Check movie shooting sites, rainforests and ancient Hawaiian fish ponds.
Limits: ≥10 years old, height ≥137cm, weight ≤104kg
B 2hr UTV Raptor Off-road Tour
Exclusive vehicle for your group; drive through valleys, muddy roads and streams.
Min age 5; drivers above 21 with valid ID & driver’s license; each car fits 2–6 guests
C Jurassic Valley Zipline (3hrs)
7 ziplines + 2 suspension bridges in Ka’a’awa Valley; eco off-grid project.
Limits: ≥10 years old
D 90min Movie Sites Tour
Ride vintage school buses to visit classic filming spots of hit films & TV shows.
E Combo (4.5hrs)
Movie tour + jungle safari + farm sightseeing, including Ranch House buffet lunch.
E2 Half-Day Package (Closed on Sundays & US federal holidays)
Movie sites tour in Jurassic Valley
Catamaran sea cruise at Kaneohe Bay
Buffet lunch
Suitable for first-time visitors enjoying mountain and sea views together.
F Secret Island Beach Adventure
Free use of kayaks, paddle boards, glass-bottom boats etc.
Available slots: 08:30-11:30 / 11:45-14:30. Full-day booking needs separate quotation.
Tips: Prepare sunscreen, swimwear, water shoes, power bank; no electricity on the beach.
G 90min Catamaran Cruise (Closed on Sundays & US federal holidays)
Sail past ancient fish ponds and Mokoli|m Island; chance to spot wild sea turtles.
H Jungle Jeep Tour
Drive through rainforests to view tropical plants, seasonal fruits and original Jurassic World film props.
I Kualoa Farm Tour
Plantation sightseeing with seasonal local produce tastings and tropical flower viewing.
J 2.5hr Deluxe Jurassic Adventure Tour
Open-top vehicle tour to famous Jurassic filming sets and enclosures.
Limits: ≥3 years old
K1 Advanced E-bike Tour (3hrs)
Tough trails including slopes and single tracks for skilled riders only, around 15 miles.
Limits: ≥10 years old
K2 Beginner E-bike Tour (2hrs)
Power-assisted cycling on gentle routes around valleys, about 6 miles with photo stops.
Limits: ≥10 years old
1.All Kualoa Ranch tours are conducted in English; hotel pick-up is available for designated hotels only.
2.Return transfer must be on the ranch’s scheduled shuttle; self-arranged departure time is not allowed.
3.Fixed shuttle schedules:
Departure: 7:00 AM / 8:00 AM
Return: 3:45 PM / 4:45 PM
4.Please arrive at the meeting point early. Buses depart promptly without waiting for late arrivals.
5.Required booking information: full name of each guest, contact number, age, email address and hotel name.
6.This package includes Option D Movie Sites Tour. You may upgrade to other activities or packages at your own expense.
7.Pictures shown are for reference only; the actual type, size and design of the ranch shuttle buses are subject to change on site.

Summary of the Day:
Optional Self-Pay Big Island Tours
A. Akaka Falls Day Tour
Hotel pickup in Hilo. Visit 1985 Kalapana lava terrain, coastal scenery and the new black sand beach formed in the 2018 volcanic eruption. Self-paid lunch in Hilo town. Visit Akaka Falls, the longest accessible waterfall on the island, and stop at local farmers’ market for fresh tropical fruits.
B. Mauna Kea Summit Sunset & Stargazing
A world-famous astronomical site with winter snowcaps. Admire sunset at the 4200m summit, then move down to the 2800m visitor center. Guided stargazing with professional telescopes to view constellations and the Milky Way.
C. Akaka Falls + Mauna Kea Stargazing (Non-summit)
Tour 150m Akaka Falls rainforest, Hilo Bay upscale zones, fruit picking and tasting at orchards. Explore Lava Tree State Park and Kalapana lava beach shaped by 1983 eruptions. Drive along Saddle Road to Mauna Kea visitor center. Watch sunset and stargaze with telescopes, with hot cocoa served before departure.
1.Big Island pickup point: Airport baggage claim area.
2.It rains frequently on Big Island; please bring your own rain gear.
3.It is cold at high altitudes on Mauna Kea for sunset and stargazing; please prepare warm outerwear.
4.Sunset and stargazing depend entirely on weather conditions. Refunds will be issued if the tour cannot proceed due to bad weather.
Summary of the Day:
Depart the hotel in the morning for a full-day Big Island tour, visiting iconic natural and cultural sights. Check into a Big Island hotel for overnight stay after the tour.
Black Sand Beach:Formed by volcanic lava flowing into the ocean, featuring unique jet-black volcanic coastline scenery exclusive to Hawaii’s active volcanic zones.
Banyan Drive & Liliuokalani Park:Lined with banyan trees planted by American celebrities. The Japanese-style Queen Liliuokalani Park offers peaceful sea and lagoon views.
Big Island Cookie Factory:Taste handmade macadamia nut cookies and authentic local Kona coffee.
Wailoa State Park & King Kamehameha Statue:Scenic waterfront park featuring the iconic King Kamehameha I statue, honored by local Hawaiians.
Rainbow Falls:A 24.4-meter perennial waterfall surrounded by lush tropical foliage. Morning sunlight refracts through water mist to form beautiful rainbows, feeding Hawaii’s longest Wailuku River.
Hawaii Volcanoes National Park:A UNESCO World Heritage Site and Biosphere Reserve established in 1916. Home to the world’s most active volcanoes—Kilauea and Mauna Loa. It showcases millions of years of volcanic activity, crustal changes and unique ecosystems, with wilderness trails and camping areas.
Steam Vents:Natural geothermal steam vents created by volcanic heat and tropical rainfall.
Thurston Lava Tube:A massive natural tunnel carved by ancient lava flows, allowing visitors to experience the power of volcanic eruptions up close.
Chain of Craters Road:Scenic route displaying barren landscapes scorched and reshaped by historic lava flows, presenting the devastating yet magnificent power of volcanoes.
1.Hiking is included in the itinerary. Please wear comfy sneakers or flat shoes; leather shoes, high heels and slippery footwear are not allowed to prevent slips.
2.Subject to luggage limits, only one carry-on bag per guest is permitted; bulky luggage is unacceptable. You may store luggage at the hotel or leave it with the guide for a storage fee of USD 30 per piece.
Summary of the Day:
You will fly to Maui (nicknamed the Valley Isle) by Boeing 737. Tour nature reserves and coastal highways, then fly back to Honolulu and return to your hotel.
Tour hours: approx. 06:00 – 18:30
Mama's Fish House (20 mins stop): Famous seaside restaurant with public beach access.
Ho|ukipa Beach Park (40 mins stop): Top surfing spot on North Shore Maui; Hawaiian green sea turtles often bask on the shore.
Kepaniwai Park & Heritage Gardens (20 mins stop): Cultural garden honoring early immigrants, featuring distinctive Chinese garden among ethnic-themed landscapes.
Maui Tropical Plantation (Closed on Mondays, 20 mins stop): Dense tropical flora display. Extra whale-watching overlook stop added December–March during whale season.
Kā|enapali Beach (30 mins stop): Golden-sand coastal resort ideal for seaside leisure and water activities.
Nakalele Blowhole (20 mins stop): Natural coastal geyser shooting seawater dozens of feet high when waves surge into rock fissures.
Dragon's Teeth (40 mins stop): Unique jagged lava rock formation resembling rows of dragon teeth.
Kapalua Bay Resort Area (20 mins stop): Luxurious coastal resort zone dotted with upscale hotels, villas between mountains and beaches.
1.Please bring your own rain gear in case of rainy weather.
2.Hiking is arranged in the itinerary. Wear comfortable sneakers or flat shoes; leather shoes, high heels and slippery footwear are not recommended to avoid slipping.
Summary of the Day:
Spend a leisurely free day relaxing at Waikiki Beach, or pick the optional paid tours below.
Morning Optional Tour: Atlantis Submarine Underwater Adventure
The 60-foot, 60-ton sightseeing submarine dives 100 feet beneath Waikiki waters. View colorful tropical fish, sea turtles, live coral reefs, artificial reefs formed by sunken warships, aircraft wreckage and the Korean fishing vessel San Pedro sunk in 1996. Chinese audio narration is provided; every seat has an independent viewing window. Over 11 million visitors have joined this classic Hawaii activity.
Hours: 09:00–15:00, departures hourly; total runtime approx. 2.5 hours
Transfer: Pickup from Waikiki hotels half an hour before boarding
Evening Optional Tour: Alii Kai Sunset Dinner Cruise
One of Hawaii’s largest sunset dinner cruises. Sail along Waikiki coastline to admire panoramic sunset views over the Pacific. Enjoy dinner, tropical cocktails and authentic Polynesian hula performances. Fireworks display available only on Fridays with an extra USD 25 per person.
Three Dining Options
A. Pacific Star Buffet & Live Show
B. Three-Star Dinner: Steak & Lobster set menu with show
C. Five-Star Fine Dining: 7-course gourmet menu (smart casual dress code recommended; not suitable for children; bookings open only Friday & Saturday)
Schedule: Pickup at Waikiki hotels around 16:30; vessel departs at 17:45; return transfer to hotels finishes around 20:45
Transfer: Round-trip pickup & drop-off for all Waikiki hotels
You may place orders for these optional activities via Zousifang. Thank you.
Summary of the Day:
You may adjust your flight schedule as you wish. Check-out time for hotels is before 11:00 AM, and our staff will transfer you to the airport to conclude your pleasant 7-day romantic Hawaii trip.
Important Notice
Domestic US flights need to be booked for this itinerary. To speed up your reservation process, please provide the following information accurately when placing your order, all details must match your passport information for flight ticketing:
1.Gender
2.Date of birth
3.Full Chinese name together with corresponding Pinyin
4.Regular email address
5.Mobile phone number
6.Passport number
1.Round-the-clock airport transfer service is available. Please inform us of your flight time in advance for arrangement. An extra service fee applies for transfers between 10:00 PM and 6:00 AM; please consult customer service for details.
2.One complimentary transfer to Honolulu International Airport (HNL) is included per order, valid for all guests under the same booking.
Holiday Price/Person By Occupancy :
TransportationVehicles will be arranged according to the actual group size.AirfareRound-trip flights between Honolulu, Big Island and Maui are covered, together with round transfers for complimentary included activities. Checked baggage fees are not included in air tickets.One carry-on luggage is allowed onboard: size 22*14*9 inches, weight under 25 lbs. Oversized/overweight luggage incurs a checked baggage fee of USD 30-35 (subject to airline actual charges).TransfersFree airport pick-up and drop-off service.Driver & GuideLocal experienced bilingual tour guides and professional drivers in Hawaii.Accommodation8 nights hotel stay in standard rooms with queen beds.Included Attractions & ActivitiesKualoa Ranch Movie Sites Tour (Package D); Polynesian Cultural Center admission plus dinner show.Insurance & TaxesCommercial liability insurance with one-million coverage and all relevant taxes included.
2..All personal expenses (including but not limited to souvenirs, postcards, snacks, beverages, laundry fees, phone bills and other individual consumption); meals except complimentary meals or pre-purchased meal packages confirmed upon booking.
3.Hotel accommodation. Most hotels require a pre-authorization hold on your credit card upon check-in for in-room property security; no actual deduction will be made. The hold will be released within working days after check-out, subject to the bank’s actual settlement timeline.
4.Medical insurance, travel insurance and emergency rescue service charges.
5.Extra accommodation, catering, transportation, flight rebooking and other relevant costs incurred due to force majeure including bad weather, flight delay/cancellation, road closure, natural disasters, mechanical breakdown, government decrees, personal illness and other unforeseen circumstances.
6.Gratuities for local tour guides, drivers and service staff (including hotel attendants, room service personnel, activity instructors, coaches, etc.).
7.Mandatory fees specified in the itinerary must be settled either upon booking or on-site with the tour guide.
8.Optional self-funded activities, experience fees and other charges not listed under package inclusions.
Mandatory Service Surcharge Standard (Non-refundable Mandatory Payment)
1. Alaska Region
- Chena Hot Springs & Santa Claus Village: USD 10/person; Aurora viewing: USD 10/person; City sightseeing tour: USD 10/person
- Arctic Circle Adventure: USD 20/person; Blue Ice Cave Hiking: USD 20/person
- Denali Hiking & Matanuska Glacier Hiking: USD 20/person for driver-guide; USD 20/person for official glacier guide
- Dog sledding guide & musher: USD 15/person; Snowmobile instructor: USD 5/person; Ice fishing guide: USD 5/person
Note: Fees are calculated based on total tour days
- Transfer service for snow activities (dog sledding, snowmobile, ice fishing): USD 10/person
- Other one-day tours: USD 10/person
- One-way airport/train station transfer: USD 5/person
2. US East & West Coast
- Combined gratuity for guide & driver: USD 15 per person per day
- Transfer gratuity for airport pick-up/drop-off: USD 15 per person per trip
3. Hawaii Region
- Pearl Harbor, Mini Circle Island, Hanauma Bay Snorkeling: USD 5/person
- North Shore Grand Circle Island, Polynesian Cultural Center: USD 10/person
- Big Island & Maui itineraries: USD 15/person
- Airport drop-off: USD 5 per person per trip; Airport pick-up: USD 5 per person per trip
4. Canada Region
- Eastern Canada: CAD 16 per person per day for guide & driver; CAD 8 per person per transfer
- Western Canada: CAD 12 per person per day for guide & driver; CAD 6 per person per transfer
5. South America Region
- Argentina: USD 6 per person per day for guide & driver
- Chile: USD 6 per person per day for guide & driver
- Peru: USD 5 per person per day for guide & driver
- Brazil: USD 6 per person per day for guide & driver
- Uruguay: USD 6 per person per day for guide & driver
- Bolivia: USD 10–20 per person per day for driver-guide on chartered tours
Remark: All South American service fees are charged according to actual tour duration.
Supplementary Terms
1.The above service surcharges are compulsory charges excluded from package fares.
2.Charges are collected based on actual participated activities and headcount.
3.Infants and children occupying seats or joining activities shall be charged the same rate as adults.
4.No refund will be issued for paid service surcharges if participants abandon activities or leave the tour midway for personal reasons.
5.No service surcharge will be collected for activities cancelled due to bad weather, road conditions, operator adjustment or other force majeure events.
Cancellation & Rescheduling Policy
Part 1: Alaska Cancellation & Refund Rules (Alaska Local Time applies)
- Rescheduling requests must be submitted at least 17 days prior to departure; rescheduling applications within 17 days before departure will not be accepted.
- Changing departure date, passenger name or reducing group size shall be deemed order cancellation followed by new reservation. We will offer assistance where feasible yet administrative fees and price differences may apply. A rescheduling fee equivalent to 15% of the total order amount will be charged per modification. The new order will be reconfirmed based on updated pricing and seat availability.
Refund Scale for Direct Cancellation
- 24 days or more before departure: 80% of total payment refunded
- 17–23 days before departure: 60% of total payment refunded
- 10–16 days before departure: 40% of total payment refunded
- Cancellation less than 10 days before departure, no-show, early departure or voluntary abandonment of partial activities: Full payment forfeited with no refund
Notes:
- Dissatisfaction with natural conditions including aurora visibility, weather, snow cover, wildlife sightings, ice cave appearance and fishing harvest shall not qualify for cancellation, refund or compensation.
- Aurora Train tickets are non-refundable and non-modifiable once issued.
Part 2: Peru Cancellation & Refund Rules
- Full hotel prepayment is non-refundable upon booking; no refund for no-show, subject to 18% statutory tax per Peruvian tax regulations.
- Cancellation of Lima ground transportation ≥14 days prior: 40% of total vehicle fee charged
- Cancellation within 12–13 days prior: 90% of total vehicle fee charged
- Cancellation within 11 days prior: Full vehicle fee charged
- Machu Picchu entrance tickets and train tickets are non-changeable and non-refundable after purchase.
- Full Cusco tour cancellation requires notification ≥15 days in advance; otherwise full payment is forfeited.
- No refund for original charges if itineraries are revised locally upon arrival; guests shall bear fees for new arrangements.
- Itineraries for Iquitos Amazon and Puno are non-cancellable once confirmation documents are issued.
- Pre-booked group specialty meals are fully pre-paid to local restaurants; no refund upon cancellation.
- No refund for tour fees if the trip cannot be completed or cancelled due to strikes, emergencies or personal reasons.
Part 3: Bolivia Cancellation & Refund Rules
- Cancellation/modification 40–69 days before departure: 70% of package fee forfeited
- Cancellation/modification 24–39 days before departure: 90% of package fee forfeited
- Cancellation/modification within 23 days before departure: 100% of package fee forfeited
All reviews are from verified customers
Your purchase does not guarantee confirmation. Your purchase will initiate a reservation process. We will confirm with you via email within one to two business days.
Prices may vary due to availability. We reserve the right to make price adjustment without prior notice.
Please refer to our Customer Amendment, Cancellation and Refund Policy before you make reservation.
Local tour provider reserves the right to make modifications to tour arrangements including order of tour activities, hotel and its location if deemed necessary.
| 1. Place Order: | Choose the departure date, pick-up location, number of adults/children, and tours or activities that you like, provide all required information and then place your order. |
|---|---|
| 2. Complete Payment: | You can pay with Discover, Master and Visa card, or with PayPal. Once you have completed the payment, you will receive a Reservation Form. The Reservation Form is not your voucher. |
| 3. Confirm Order: | Confirmation of your order will take up to 2 business days, depending on availability. If the tour you have chosen is unavailable or cancelled, we will offer you a full refund. |
| 4. Get E-Voucher: | Once your order has been confirmed, we will immediately send an E-Voucher to your email. Please read it carefully and keep it with you while traveling. |
Immediately after submitting your reservation you will receive a Receipt of Reservation via email.
Within one to two business days of submitting your reservation you will receive a confirmation email from us. If you need to book an airline ticket, we recommend that you do so after you receive a confirmation of your tour reservation from us.
An E-Ticket will be sent to you via email as soon as details of your reservation are confirmed or your supporting information is received by us. We will provide you with all detailed information about your tour on the E-Ticket. Contact information for local tour provider will be included on E-Ticket for your convenience or re-confirmation purpose if re-confirmation is required.
Simply print your E-Ticket and present it with your valid photo ID on the day of your activity to your tour guide. Please remember E-Ticket is your proof of purchase.
Once you receive your electronic travel voucher, your order has been confirmed. For any reason that you cannot attend the tour or desert the groupearly, there will be no refund for unused tours. All flights and hotel cannot be changed or canceled once confirm.
| Cancellation Made Within | Refund Policy |
| 1-day tour | Non-refundable |
| 7 Days Prior to Departure Date | Non-refundable |
| 8-14 Days Prior to Departure Date | 50% of payment is refunded |
| 15-29 Days Prior to Departure Date | 75% of payment is refunded (Mexico is 60%) |
| 30 or More Days Prior to Departure Date | 90% of payment is refunded |
| Cancellation Made Within | Refund Policy |
| 1-day tour | Non-refundable |
| 10 Days Prior to Departure Date(including 10 days) | Non-refundable |
| 11-21 Days Prior to Departure Date | 45% of payment is refunded |
| 22-30 Days Prior to Departure Date | 65% of payment is refunded |
| 30 or More Days Prior to Departure Date | 90% of payment is refunded |
| Cancellation Made Within | Refund Policy |
| 7 Days Prior to Departure Date | Non-refundable |
| 8-14 Days Prior to Departure Date | 15% of payment is refunded |
| 15 or More Days Prior to Departure Date | 50% of payment is refunded |
| Tour package with "Once confirmed, no refund" notice | Non-refundable |
| Cancellation Made Within | Refund Policy |
| 1-day tour | Non-refundable |
| 17 Days Prior to Departure Date | Non-refundable |
| 18-24 Days Prior to Departure Date | 45% of payment is refunded |
| 25-36 Days Prior to Departure Date | 65% of payment is refunded |
| 36 or More Days Prior to Departure Date | 85% of payment is refunded |
Surcharge for hotel upgrading is non-refundable
Please refer to "Cancellation and Refund Info" for individual tours.
Once the Europe Tour package orders and sends a "Tour Confirmation Form" or "E-voucher", no fees will be refunded. Cancellation of special circumstances will be carried out in accordance with the specific provisions of the "Precautions" in each route.
| Cancellation Made Within | Refund Policy |
| 1-day tour | Non-refundable |
| Air ticket included in the product | Non-refundable |
| 14 Days Prior to Departure Date | Non-refundable |
| 15-29 Days Prior to Departure Date | 75% of payment is refunded |
| 30 or More Days Prior to Departure Date | 90% of payment is refunded |
| Cancellation Made Within | Refund Policy |
| 1-day tour | Non-refundable |
| 21 Days Prior to Departure Date | Non-refundable |
| 8-14 Days Prior to Departure Date | 40% of payment is refunded |
| 15-29 Days Prior to Departure Date | 70% of payment is refunded |
| 30 or More Days Prior to Departure Date | 90% of payment is refunded |
| Cancellation Made Within | Refund Policy |
| 1-day tour | Non-refundable |
| Tour package with "Once confirmed, no refund" notice | Non-refundable |
| 21 Days Prior to Departure Date | Non-refundable |
| 22-29 Days Prior to Departure Date | 40% of payment is refunded |
| 30 or More Days Prior to Departure Date | 90% of payment is refunded |
| Cancellation Made Within | Refund Policy |
| 1-day tour | Non-refundable |
| Tour package with "Once confirmed, no refund" notice | Non-refundable |
| 7 Days Prior to Departure Date | Non-refundable |
| 8-14 Days Prior to Departure Date | 70% of payment is refunded |
| 15-29 Days Prior to Departure Date | 50% of payment is refunded |
| 30 or More Days Prior to Departure Date | charge $200 penalty, the rest will be refund |
| Cancellation Made Within | Refund Policy |
| 14 Days Prior to Departure Date | Non-refundable |
| 15-29 Days Prior to Departure Date | 20% of payment is refunded |
| 30-55 Days Prior to Departure Date | 40% of payment is refunded |
| 56-90 Days Prior to Departure Date | charge $330 penalty per person, the rest will be refund |
The Miami Cruise Line cancellation is subject to the cruise company rules
Reservations made 7 days prior to departure date are non-refundable if cancel due to personal reason, regardless of whether you have received the Confirmation Form or E-voucher.
The following terms apply to the refund policy when canceling or changing a confirmed order
(a) Reducing the number of travelers
(b) Rescheduling tour departure date
If cancel the order that has been rescheduled tour departure date, refund policy will be applied to the original tour departure date.
If cancellation of free-fare passenger(s) is made at least 10 days before tour departure date, the reservation will be subject to a $50.00 Amendment Fee. No-show or cancellation within 10 days will be assessed a penalty fee as amount of child price.
(a)If amendment is made at least 7 days before tour departure date, the reservation will be subject to a $50.00 Amendment Fee and any other surcharge.
(b) You can fill the flight information one-time for free after receive Confirmation Form, and will be charge $50 Amendment Fee after.
(c)If a tour is scheduled to depart within the next 7 days, we will not change a traveler's departure date and will not offer a refund.
Amendment or Cancellation must be made by filling out and signing the Usitour Amendment Request Form and Cancellation Request Form. Please email, fax or mail to us, and confirm of receiving by calling us. We will process your request within 7 to 15 business days.
Email: service@usitour.com
Fax: 626-768-3706
1.The listed visiting sequence is for reference only and may be adjusted passively due to weather and other objective conditions; the actual execution shall prevail.
2.In rare cases, itinerary revision, delay or cancellation arising from vehicle breakdowns, strikes, illness, theft, accidents, adverse weather, insufficient group size or other unforeseen incidents shall be subject to the local ground operator’s final interpretation.
3.If the tour cannot proceed due to force majeure events (including but not limited to natural disasters, government/social actions, accidents and equipment malfunctions), we reserve the right to revise the itinerary appropriately and hold the final right of interpretation. Full refund will be issued for activities not yet commenced. No refund shall be granted for unused activity fees if the tour has started yet cannot be finished midway due to aforesaid force majeure. All extra expenses incurred thereby (including flight rebooking fees, meals, hotel accommodation, compensation for mental distress, etc.) shall be borne solely by the guest.
II. Flight Booking, Airport Pick-up & Ticketing Regulations
1.We recommend booking your international flights only after receiving the official electronic travel confirmation voucher. After purchasing flights, kindly log into “My Zousifang” on www.usitrip.com to submit your flight details for our guide to arrange airport pick-up service.
2.Notify the pick-up staff promptly in case of flight delays; guests shall bear corresponding liabilities independently.
3.Please reconfirm your return flight reservation by yourself at least 72 hours prior to departure. Wish you a pleasant journey.
III. Pre-departure Preparation Guidelines
1.Double-check your luggage and ensure all travel documents are complete before departure.
2.Keep your passport, air tickets, credit cards, cash and valuables properly on your person; do not leave them in vehicles or entrust them to others for safekeeping.
3.Prepare personal medicines such as gastrointestinal drugs, cold medicine, motion sickness pills and regular private medication.
4.Temperatures remain low in Alaska during winter. Check weather forecasts in advance and pack down jackets, ski pants, gloves, hats, snow boots, heat warmers and other cold-proof gear. Guests shall be liable for frostbite, physical discomfort, damaged electronic devices or dead batteries caused by inadequate personal preparation.
5.Yellowstone National Park, Canada and Niagara Falls feature low temperatures year-round; sufficient warm clothing is required.
IV. Group Code of Conduct & On-site Discipline
1.Respect the legitimate rights of the guide and fellow group members; keep quiet and listen attentively during guided introductions without disruption.
2.Bus seats will be rotated daily for fairness; cooperate with the tour leader and guide to avoid unnecessary disputes.
3.Group activities shall be carried out collectively. Prior approval from the guide is mandatory if you intend to leave the group temporarily to avoid safety hazards.
4.Inform your guide or travel companions before going out alone at night or during free time, and prioritize personal safety.
5.Arrive at designated assembly points no less than 10 minutes ahead of schedule. The guide and vehicle have no obligation to wait for late arrivals to safeguard the whole group’s schedule. Failure to assemble on time or participate in activities due to personal reasons (sickness, accidents, boarding the wrong vehicle, oversleeping, etc.) shall be deemed voluntary forfeiture with no fee refund.
V. Pricing & Optional Activity Provisions
1.Package prices will be adjusted accordingly during Chinese New Year, National Day, Labor Day and other long weekends. Confirm quotations prior to booking.
2.Aurora viewing depends on natural conditions such as weather and solar activity intensity; we do not guarantee sighting the aurora. No refund will be issued if the aurora fails to appear during the scheduled activity.
3.Successful ice fishing cannot be guaranteed owing to variable fish stocks and individual angling skills; no refund if no catch is obtained throughout the activity.
4.This product is sold as a bundled package; voluntary waiver of any included activities will not qualify for partial refunds.
VI. Admission Restrictions for Special Groups & Health Disclosure Obligations
1.Minors under 18 must be accompanied by a guardian throughout the trip or submit a signed liability waiver issued by their legal guardian.
2.Pregnant women, guests with limited mobility, severe cardiovascular and cerebrovascular diseases, epilepsy and other conditions unsuitable for frigid environments or strenuous activities must declare their health status upon registration. Guests shall bear full responsibility for personal injuries or losses arising from undisclosed pre-existing medical conditions.
VII. Travel Safety Reminders
1.Stay vigilant of surrounding traffic safety when stopping for sightseeing and photography. Standing in the middle of roads, chasing wild animals or straying outside designated zones are strictly prohibited. Guests shall take full accountability for traffic accidents, personal injuries or property losses caused by personal negligence.
2.Wild animals pose potential safety risks. Do not approach, feed, chase or harass wildlife intentionally. Guests shall be liable for any injuries or property damage resulting from improper personal conduct.
Safeguard your documents, cash, electronic devices and valuables carefully. Our company shall not be held responsible for loss, theft or damage of personal belongings.
VIII. Travel Insurance Recommendation
1.All guests are strongly advised to purchase independent travel insurance via the link: www.usitrip.com/insurance.html
2.Unexpected incidents including illness, emergencies, flight/train cancellations or delays may disrupt travel plans. Travel insurance effectively protects pre-paid airfare, hotel fees and tour costs against such unforeseen circumstances; we highly recommend purchasing insurance before departure.


































